Bakery Counter Staff

What you will do:

As a Front of House Counter Staff member, you will play a pivotal role in creating a positive and hospitable customer experience. Your main responsibility will be to ensure efficient and effective counter service, handle transactions, and interact clearly with customers in a friendly and courteous manner.

Eva’s Little Kitchen offers a comfortable work environment and extensive training in each position. Employees will gain valuable service experience working at the front line of a cafe environment while acting as an ambassador for our company, and providing a high level of hospitality to customers.

Responsibilities:

• Greet customers with a warm and welcoming demeanor as they enter the bakery/cafe.
• Take customer orders accurately and efficiently, providing recommendations and describing menu items as needed.
• Prepare and serve coffee, tea, and other beverages to the highest quality standards.
• Assist with preparing and serving bakery items, such as pastries, sandwiches, and desserts.
• Handle cash and electronic transactions securely and accurately using our point-of-sale system.
• Maintain a clean and organized counter area, ensuring a visually appealing and sanitary environment.
• Regularly restock items at the counter and bakery display to ensure products are always available.
• Respond to customer inquiries, address concerns, and resolve complaints in a professional manner.
• Uphold company policies and procedures, including health and safety regulations.
• Collaborate with other team members to maintain a smooth and efficient workflow.
• Participate in periodic team meetings and training sessions to enhance product knowledge and customer service skills.

Requirements:

• Previous experience in a similar role or barista experience is preferred, but not mandatory. Willingness to learn and a passion for delivering exceptional customer service is essential.
• A customer-oriented and friendly attitude with the ability to engage and connect with customers effectively.
• Strong organizational skills to handle multiple tasks efficiently and maintain an orderly work area.
• Attention to detail in processing orders, handling transactions, and ensuring accurate inventory management.
• A commitment to cleanliness, hygiene, and food safety standards.
• Flexibility to work in a fast-paced environment and adjust to changing demands.
• Availability to arrive to work as early as 7AM
• Availabilty to work on weekends, holidays, and occasional evening shifts.
• High school diploma or equivalent qualification.
• We ask that you have availability for 3-4 shifts a week. We are looking for part-time availability, 25-30 hours per week.
• Applicants must be enthusiastic, hard-working, possess strong guest service skills, eager to learn, and be able to work in a professional kitchen environment.
• We are seeking self-motivated, fast-learning employees who work well in a fun, positive, fast-paced team environment with possibilities for advancement.
• Previous cafe counter staff, barista, or restaurant front-of-the-house experience is helpful, but not mandatory.

If interested in applying for this position, please respond with your resume and 2-3 dates and times that you are available for an interview.